Front Desk Staff
Job Title: Front Desk Staff
Department: UCI Alumni Association, Venue Events
Reporting to: Front Desk & Event Coordinator
Location: UCI Newkirk Alumni Center (450 Alumni Court, Irvine)
Qualifications
- Student must be reliable to arrive for their scheduled work shift promptly.
- Able to work independently with minimal supervision and take initiative to complete tasks efficiently.
- Strong communication and interpersonal skills; able to interact professionally with guests, alumni, students, and staff in person, by phone, and over email.
- Customer service experience preferred; maintain a welcoming and solution-oriented attitude when assisting walk-ins or callers.
- Must demonstrate a positive attitude, strong work ethic, and a team-oriented mindset.
- Flexible and eager to learn, with a willingness to support team projects and respond to evolving needs during peak periods and special events.
Job Description
Provide daily support for events and operations at the UC Irvine Newkirk Alumni Center by assisting clients and guests, maintaining front desk coverage, and ensuring the building runs smoothly. **MUST BE AVAILABLE TO WORK ON-SITE DURING THE SUMMER**
Key Responsibilities
- Greet and assist guests, answer phone calls, manage deliveries, and provide general building information with professionalism and warmth.
- Ensure building readiness by unlocking/locking the facility, completing daily opening and closing tasks, and maintaining clean, organized shared spaces.
- Assist with event operations, including guiding vendors, supporting clients with audiovisual needs, and setting up or breaking down event spaces.
- Monitor foot traffic, supervise the building during shifts, and report any suspicious activity to the Front Desk Supervisor and/or UCI Police Department.
- Perform administrative tasks such as managing mail, logging packages, updating internal systems, and supporting project-based assignments.
- Complete detailed shift reports and communicate updates to ensure smooth transitions between staff.
- Follow all established front desk procedures and safety protocols. Other duties as assigned.
In addition to pay, the successful candidate will be rewarded with networking opportunities, remaining food/beverage at the end of events, and other incentives depending on performance. This is a great resume builder and skill set developer for someone looking for a career in events, operations and/or customer service management. Candidate must have at least 1 full year left at UCI as a student when applying.
Dress Code: UCI Apparel
Conditions of Employment:
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
- Background Check and Live Scan
- Employment Misconduct*
- Legal Right to Work in the United States
- Vaccination Policies
- Smoking and Tobacco Policy
- Drug Free Environment
*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
- California Child Abuse and Neglect Reporting Act
- E-Verify
- Pre-Placement Health Evaluation
Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php